I ordered my Victorinox over the phone through the luggage professionals and not only were they pleasant to deal with but delivery was next day, and they had the best prices. I would recommend this service to others.

--Michael

Great service will keep you in mind for future purchases.

--Rohini

Thanks for the order of 6 locks, received this morning.
You're a legend.

--Andrew

I just wanted to say thank you very much for the extremely fast processing and postage of my order. I bought this bag as a gift for my husband's birthday on Friday and was worried that it might not make it in time. However, it has already arrived and it's Thursday morning!

--Katie

The service you provide is unbelievable. I placed my order around mid afternoon on Tuesday and it was on my doorstep around 11.00am the next morning. I was so impressed I rang and told the sales person who happened to be the friendly guy I had placed my order with.

--Di

Thank you, I cant believe how quickly my order arrived! Thank you also for the notebook bag that was included, my husband claimed that one straight away! I will definitely be recommending your website to my friends and family!

--Kelli

Excellent service! Fast and Clean! Thanks.

--Patrick

Just a quick note to let you know that the bag arrived late yesterday afternoon by courier. I just wanted to acknowledge the service and support provided by yourself – the product is excellent, perhaps a little smaller than I had hoped, but very good all the same, and the service and support provided excellent. I will certainly advocate and promote yourselves and your products up this way, and wish you all the best for the future.

--John

The 'Caribee'arrived at our doorstep at 8.45am this morning. We want to congratulate you on your wonderful service.Look forward to have more dealings with you in the future.

--Marilyn

Please receive my thanks for the very fast delivery of my order. My daughter's birthday is today and you can imagine that I was delighted to be able to surprise her. She is heading over seas soon. I was amazed to be able to accept the delivery yesterday afternoon. Thank you once again. P.S. Thank also for the pale blue bag.

--Patricia (New Zealand)

Thanks for dealing with my order so quickly. The bag arrived yesterday and my son was delighted. It is beautiful. I will be recommending your company to friends. The service you provided was fabulous. You have great products on your website. Definitely one to be keeping an eye on.

--Maria

A BIG thank you. My new Antler luggage arrived this afternoon. I am very impressed with my new case. I really think "Luggage Professionals" is the correct name. It was delivered so quickly and arrived in excellent condition. Thank you also for the gift. That was a very beautiful surprise!! Will recommend you to anyone.

--Jill

Just wanted you to know that the above bag is perfect. My laptop just fits nice and snuggle, with no chance of it moving around. And is also well protected from the wheeling part of the bag, so that the laptop will feel all most no movement. Thanks for all your help and understanding. Would and will recommend you to anybody who is looking for a decent company to buy from.

--Michael

Just a quick note to acknowledge your excellent service. I ordered the Antler Translite Large suitcase & a few smaller items over the Internet on Tuesday. Although I live out of the metro area, the suitcase arrived on my doorstep early the next morning. To describe your delivery as speedy is an understatement. My enquiries to your sales dept were answered almost immediately, and your customer service is to be commended. I will recommend you to everybody that I meet and will definitely use your company again for any future travel needs. Thank you again for an excellent shopping experience

--Wendy

The bag arrived on Monday morning as predicted by you. Thank you for great service, great products and great prices!

--Catherine

Just wanted to thank you for your fast and efficient service.
I ordered an Antler shoulder tote on Tuesday evening. Next day I received a call to confirm the colour of the bag, then on Thursday received the package in good order.
I would definitely order from The Luggage Professionals again!

--Loraine

I would just like to thank you for your fantastic service, excellent products and exceptional delivery time. Keep up the good work.

--Amber

Just a quick note to tell you how great you guys are! The service is unbelievable. Received my Victorinox bag the very next day. Same again when I ordered the Eagle Creek packing cubes. I work for an airline and travel extensively, I can genuinely say that your prices are the best by far. This is THE place to buy luggage! I will be recommending your store to my work colleagues as well as passengers.

--Maria

I would like to take this opportunity to let you know that the Victorinox Werks duffle arrived today. Thanks so much for all your help and also for the laptop bag. Great sevice . Thanks again..

--Lynne

Thank you so very much for taking all the time to help me with this. I greatly appreciate the level of customer service you have shown to me today. I find that to be a rare thing these days.

--Will

What amazing service! I ordered some Eagle Creek Pack It gear on Friday, and it's here in Melbourne in Monday's mail. You hould conduct seminars on customer service! A great introduction to internet shopping for me. Keep it up.

--Cheryl

The Titan has been delivered! Thanks for the super fast shipping. It's a great bag and I'm happy with it. Thanks for your excellent service!

--Janelle

SALES...LOVE YOUR WORK
DISPATCH...LOVE YOUR WORK.
Got your/my backpack today and it was perfect. The postie was particularly nice too. Super friendly sales and help desk...super fast shipping, super great product! You guys ROCk!!

--Luke

Just a short note to say thankyou for a very quick, easy and efficient service. The item arrived last Friday 26th and I'm very happy with it.

--Geoff

The Luggage Professionals provided me with an extremely fast, friendly service and best of all, I saved 30% of the RRP!! The whole transaction was so easy and I received my good within 24 hours of ordering. I can't recommend their services enough.

--Dean

Just wanted to say thanks. I picked the suitcase up today. It is absolutely great for that price. This was my first internet shopping experience. I will look forward to shopping you with guys in future if I needed something.

--Angel

Thank you so much for sending my order today it was a wonderful surprise. Please thank your staff for their efficiency you have a great company and I will definitely recommend you to all my friends and use you again in the future.

--Dee

Just received my order of 2 x Case logic bags and I am very happy. I wanted to let you know as all too often we only hear back from customers when they are less than happy. Many thanks, I will both recommend your store and website as well as purchase from you in the future

--Venessa

Thank you so much for your amazing service. We didn't know that purchasing luggage could be so much fun. From walking in the door toleaving with my husbands green garbage bag of clothing fitting into the perfect luggage you were more than accommodating. He has landed safely in Chile with luggage in perfect condition.........thanks!!! We will be promoting your store.

--Nancy

Hello to the Luggage Professionals.Thanks for the fast service. My size zero case arrived safely today and is just perfect - so light, but plenty of room.

--Tamara

The bag has arrived!! Thanks for the effort in getting one for me, it is much appreciated.

--Cameron

I would just like to thank you for your quick service. I ordered a Fast Track Backpack on the 8th April and it arrived the next morning. Your service has been outstanding. Thank you.

--Linda

Hi, just to let you know how happy we are with the Titan X2 luggage. Not only was the price the best we found Australia wide, but the delivery was exceptional. I'll definitely be recommending you company to my friends and family, again, excellent customer service. Thank you.

--Jeff

Thank you for your excellent service. Everything I ordered arrived and delivery was so fast I couldn\’t believe it.

--Colleen

We want to thank you for your tremendous service when we visited 'The Luggage Professionals' on Saturday 20 February.
Whilst we had looked at the range of products on your website we were delighted with your great personal service based on your obvious knowledge and enthusiasm with the wide range of products in store.
Your patience and guidance certainly enabled us to select two Victorinox wheeled briefcases which we would have otherwise overlooked had we not visited the store and received your advice. We can report that both bags (purchased on 20 Feb & 24 Feb) have proved ideal for our needs and are already performing as required in our professional capacities. Not only do they do everything you advised but they look terrific - very professional.
So our thanks to you Phil, and also to David, who we thought did a great job considering his recent entry to the business. Rarely these days do staff in retail have any particular knowledge or interest in the products they sell. That was not the case with you - our lengthy visit to 'The Luggage Professionals' was a delight and a pleasurable experience for us, coming away with bags in which we felt confident, based on your genuine desire to ensure that you had satisfied customers with items which best suited their needs. Our specific trip from the South Coast was certainly worthwhile.
Thank you for you kind attention to our needs and we will certainly purchase our future luggage needs from 'The Luggage Professionals' as well as recommending you to friends and business colleagues.
Our kind regards

--Karen & Glyn

I just wanted to say thank you very much for your great service and for being able at such short notice to organise for us to collect the Gareth Satchel/Briefcase.It is absolutely stunning and will make a most wonderful gift for the person concerned.
I will keep your contact details in my favourites web addresses and will have no hesitation in recommending your services to others.
Kindest Regards

--Nadia

Received my Antler Size Zero suitcase in less than 48hours. Processing of order and then shipping was very prompt and efficient. Thank you for such a fuss free transaction and I will definitely be referring you to friends and family!
Oh and of course the prices are amazingly cheap!

--Jenny

Thanks very much the item was delivered today.
Thanks for the very quick hassle free service.

--Janice

Hi Phil,We just wanted to thank you for the professional service that you run at Luggage Professionals. As this was the first time we had accessed your site,
we were a little concerned, but you guided us through the process even ringing personally to assure us that we had completed the process properly. Delivery was prompt and secure and we didn't even have to leave the house.

--Chris and Chas

Just some feedback regarding your prompt service and positive approach to changing my order from Freddie to Bernard :)
And your service with a smile on the phone - so rare and yet so welcomed in this digital economy!
Please pass on to your staff.

--Aretta

Hi Guys, Thank you for your prompt service to mail the sleeping bag down to us in Melbourne so quickly. It arrived on Wednesday after we ordered it on the Saturday over the long weekend.
It will be used this Sat for my son’s hike with his scout group. He wanted the red colour, which is what you sent down to us. I will use you for further purchases, and I recommend you to anyone who is thinking of purchasing over the internet or by phone.
Thank you again.

--John